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Gu Lab
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A lab that approaches the safety and quality of healthcare and other real-world settings through human factors and ergonomics.

AboutAbout the lab
Safer, higher-quality healthcare and social systems.
The Gu Lab studies how to improve the safety and quality of sociotechnical systems from the perspectives of human factors and ergonomics, resilience engineering, safety engineering, and healthcare management.
Its central interest is in settings where people, technology, organizations, and environments interact in complex ways.
In healthcare and other fields where safety is a priority, the lab explores why accidents and errors occur, and how people and organizations can respond more safely and resiliently.
Depending on the theme, the lab combines research methods such as eye tracking, questionnaire surveys, interviews, behavioral experiments, and natural language processing.
Key terms
- Human factors and ergonomics
- The discipline of designing tools, tasks, and environments to fit the characteristics of the human body and mind
- Sociotechnical systems
- The whole of a system, such as healthcare or transportation, in which people, technology, organizations, and environments interact and operate
- Large language models (LLMs)
- AI that learns from vast amounts of text and can read and write text like a person
NewsLab news
A student received the AHFE Best Student Paper Award
A student received the Japan Industrial Management Association Outstanding Student Award
A student received the Japan Industrial Management Association Outstanding Student Award
ResearchResearch themes
The Gu Lab studies sociotechnical systems, in which people, technology, organizations, and environments interact, building on human factors and ergonomics, safety engineering, and healthcare management. The lab aims to contribute to realizing social systems that are safe, reliable, and easy for everyone to use.
*Illustrative imageSafety management in healthcare and transportation
Accidents and incidents arise not only from individual mistakes but also from the interplay of team coordination, information systems, organizational culture, and more. The lab analyzes these contributing factors in healthcare, railway, and transportation settings.
*Illustrative imageHuman–AI collaboration
The lab uses large language models (LLMs) to analyze incident reports and patient reviews. This research uses AI as a collaborative tool that supports human judgment.
*Illustrative imageHuman-centered design for an aging society
The lab studies older adults' health behaviors, their use of new technologies, and differences in how younger and older people accept technology. It also participates in the international collaborative research project LLWI and examines workplaces where multiple generations work together.
*Illustrative imageUX in daily life and services
As an application of human factors and ergonomics, the lab works on evaluation and design for targets such as social media and online services, based on users' characteristics and behavior.
MembersFaculty
The Gu Lab consists of faculty members, administrative assistants, and doctoral, master's, and undergraduate students.As of 2026
- Associate ProfessorXiuzhu GuPublications ↗
VoicesStudent voices
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Report an errorAbout the images
The top and research theme images are illustrative and were not taken at the lab. They are cropped from Wikimedia Commons images. Cropped CC BY-SA images are provided under the same CC BY-SA license as the original (version shown on each line).
- Top image: “- Bay B, Evelyn Ward, Northwick Park Hospital, London” Kolforn / CC BY-SA 4.0 (cropped)
- Safety management in healthcare and transportation: “Level crossing at Roydon railway station - geograph.org.uk - 5221621” Peter S / CC BY-SA 2.0 (cropped)
- Human–AI collaboration: “Portable Information station, nurse, computer, hand wipes, 9th floor, Virginia Mason Hospital, Seattle, Washington, USA ( )” Wonderlane from Seattle, USA / CC BY 2.0 (cropped)
- Human-centered design for an aging society: “Elderly woman with a laptop on her lap talking on the and celebrating” Shixart1985 / CC BY 2.0 (cropped)
- UX in daily life and services: “Hand holding smartphone with blank white screen” Santeri Viinamäki / CC BY-SA 4.0 (cropped)
- Related lab (妹尾研究室): “Chairs in a meeting room (Unsplash)” Breather breather / CC0 (cropped)
- Related lab (梅室研究室): “Quori socially interactive robot platform IMG” Mary Mark Ockerbloom / CC BY-SA 4.0 (cropped)
- Related lab (小林研究室): “Aerial photograph of the Port of Miami Container Port” James R. Tourtellotte / Public domain (cropped)
- Related lab (塩浦研究室): “Container Stacking, Port Of Onehunga” Ingolfson / Public domain (cropped)
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